When it wouldnt mount on my mac or on my microsoft surface pro i took it back and exchanged it for. Fix wd external hard drive not workingrecognizedshowing up. Western digital my book duo user manual pdf download. This video will show you the contents of the wd mybook high capacity home network back up drive.
For super fast data transfer the drive takes advantage of usb 3. My book is trusted, desktop storage designed to complement your personal style with a massive amount of space to store all your photos, videos, music and documents. Before that it was working perfectly on both computers. Ive only used wd my book external drives for years. Shop for wd 4tb my book desktop external hard drive at best buy. I have just purchased a wd my passport external 4 tb drive and wish to use it on both my pc as well as my imac. Wd my book 4tb has problems with intel extensible driver. For mac, go to the apple menu and select software update. The wd my book is ready to go with time machine or superduper. If the drive is connected to the computer, via usb3 or usb2, the computer will not boot up. This dualdrive device features blazingfast transfer speeds, encrypted.
As shown in figure 1, your my book drive kit includes the following. This 30 day period starts on the date of your first telephone contact with wd technical support. Hello my name is caner, i konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. Connect the wd my passport hard drive to another mac computer or windows pc, which will find out if it is the incompatible file system of the drive that makes this wd my passport hard drive undetectable. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Western digital has been selling these external storage devices with the highest storage capacity drives in their class for some time now the 3. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. How i rescued my data from a 3tb wd my book external hard. Problem with 4tb wd mybook to mac mini apple ios os help.
I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. Wd mybook unboxing and installation tutorial youtube. Using wd 4 tb my passport for both mac and pc external. Storage western digital my book for mac user manual. Testing my toshiba canvio 1tb it does not have this problem my assumption. The wd 4 tb my book desktop external hard drive is easy to use.
Wd my book 4tb keeps on disconnecting wd community. Western digitals my book thunderbolt duo is about as big as wds my book studio ii, and the two drives have similar cases, the obvious difference are the different activity indicator lights. My book duo user manual about your wd storage device 1 about your wd storage device my book duo premium raid storage provides the quickest way to transfer, save and protect your photos, videos, music and other massive files to free up valuable space on your computers. Fix wd my passport for mac not showing upnot working on mac. Buy wd 4tb my book duo desktop raid external hard drive usb 3. The desktop storage pc products are comprised of the valueoriented elements line which is offered in 1tb3tb capacities and the updated my book which hits the topend capacity point.
For information about optional accessories for wd products, visit. My computer recognizes the drive, and i can write to it and read from it, in fact i have saved my first complete disk backup. My book user manual about your wd drive 1 about your wd drive. Wd my passport 4tb portable external hard drive red buy. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Fix wd external hard drive not workingrecognizedshowing. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. This article will provide you with additional information will hopefully answer some of your questions regarding the my book drive. Equipped with password protection and perfectly paired with wd backup or apple time machine, my book desktop storage helps keep your files safe. We would like to show you a description here but the site wont allow us. View and download western digital my book duo user manual online. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine.
The wd my book desktop drive can be used to store your photos, videos, music, files and more. I used the wd drive utilities app and turned off the sleep timer, and the problem with timemachine hasnt recurred. This means it wont work with computers that only have a usbc port, like the macbook. Your product includes 30 days of free telephone support during the warranty period. My book essential hard drive is not recognized by windows 7. Fast and free shipping free returns cash on delivery available on eligible purchase. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. Wd my book 4tb not recognized external drives for pc. Also i will show how to connect it to you system and how to start your pc back up process. Buy wd 4tb my book desktop external hard drive usb 3.
Hi, just bought a wd my book 4tb desktop hard drive and its causing a major problem. This is my second my book my first one is a 1 tb yes that old. Why isnt my wd my book external hard drive being recognized. It is very strange that i can only see 2tb of the disk not 4 but if i change the raid configuration to raid 1 i can see 1. Como utilizar wd my passport disco duro externo en mac. This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind. Connect the ac adapter and esata cable optional as shown. Heres what is going on and some things that i have tried over the last several days. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry. With the huge 4 tb capacity, you can make your drive a partner of your social life.
If youre running a newer computer, youll see a huge speed increase thanks to usb 3. Perfectly paired with wd backup software, apple s time machine backup software and password protection, the my book drive helps keep your files safe. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Wd 4tb my passport ultra for mac silver portable external hard drive, usbc wdbpmv0040bslwesn. Wd external hard disk unboxing 4 tb my book hard disk.
Buy wd 4tb my passport for mac portable storage usb 3. Wd 4tb my book desktop external hard drive best buy. View and download western digital my book user manual online. Mar 31, 2016 windows 10 wd mybook not recognized anywhere on my dell. To prevent something similar, i very recently just over 1 month ago restored my data to a 4tb wd my book usb 3 drive. Tips for getting started with the wd my book backup drive. Buy wd 4 tb my book desktop hard drive black online on amazon. Just to clarify, whats the model of your mac, and what operating system are you running. Update wd external hard drive driver to make it work.
I suspect that the drives sleep timer is the cause of the many complaints ive seen here about. Check out wd 4tb my book desktop external hard drive usb 3. Troubleshooting installing, partitioning, and formatting the drive how to answer id partition, and format a wd drive on windows 7. Buy wd my passport 4tb portable external hard drive red online at low price in india on. Now it has password protection on in it and normaly. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Western digital my book 8tb and my passport 4tb external hdds.
Turn on my book by pressing the power button located on the back panel. I read that i needed to reformat the hd drive which i did but now neither the pc nor the mac even sees the hd. They are very reliable for a few years but after that not so much. In these 10 months ive had one replacement done and thats with barely using the drive. Wd my book 4tb not recognized external drives for pc wd. Kit contents optional accessories operating system compatibility disk drive format as shown in figur e 2, the my book drive has. Its 5 gbps data transfer rate enables fast copying of files, and its automatic backup software can be set to fit any schedule. Problem with 4tb wd mybook to mac mini i connected to my mac mini power pc g4 with tiger os 10. How to fix wd my passport for mac not showing up on mac issue. The instructions are for windows users and may be different if you are using a mac os x or using a newerdifferent version of the. Wd 4tb my book for mac desktop external hard drive usb 3. My book home edition user manual about your wd drive 3 about your wd drive drive format this wd device is preformatted as a single fat32 partition for compatibility with all updated windows and macintosh operating systems. Memeo autobackup 30day trial is an easy, onetime setup, backup. Play anywhere load games to the wd gaming drive and play with friends on other playstation 4 consoles without having to reinstall.
If your product is not listed above, please visit the product page. Thank you for your response monicabang much appreciated. This introductory chapter includes the following topics. I bought this drive on sale for slightly more than a 3tb and its worked great. Windows 10 wd mybook not recognized anywhere on my dell. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Its equipped with password protection to keep your files safe and works with dropbox so you can save your files to the cloud. Wd 4tb my book duo desktop raid external hard drive usb 3.
Some esata controllers may require a system reboot to. Wd gaming drive works with playstation 4 western digital. Shop staples for wd my book 4tb external hard drive. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. May 07, 2017 this video will show you the contents of the wd mybook high capacity home network back up drive. The performance numbers show that the my passport 4tb performs better than the lacie porsche design.
Find over 30,000 products at your local micro center, including the my passport 4tb usb 3. You can follow belowoffered methods to get problems fixed right now. With capacities up to 4tb 1 for your playstation 4 game console, you get plenty of room to download all your favorite games, dlc and patches. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. For windows, go to the start menu and select windows update. Because it works on my lenovo y470 it uses renesas electronics usb 3. I havent had these many problems with my my passport in the last 8 years as i did with this my passport ultra for mac in the last 10 months. Im having a hard time with a brand new 4tb my book not loading up on my mac.
Wd 4tb my passport for mac portable external hard drive, usbcusba wdbp6a0040bbkwese. There isnt a lot of documentation that comes in the box with the wd my book drive. Email support is free for the entire warranty period and our extensive knowledge base is. Fix wd external hard drive not recognizedworking with light. The best external desktop drive is the wd 4tb my book desktop external hard drive usb 3. Ive never had any issues with wd external hard drives on this computer before.
Wd has a more extensive desktop line for the mac, with the premium my book studio line, which features an allmetal enclosure and capacities up to 4tb. My wd my book 4tb ex disk has stoped being recognized by my latop. The wd my passport for mac is not showing up in finder nor in disk utility. The fat32 file system has a maximum individual file size of 4 gb. Find low everyday prices and buy online for delivery or instore pickup.
My book home edition user manual connecting the device 6 esata 1. Wd gaming drive works with playstation 4 western digital store. Store files securely with this 4tb western digital my book hard drive. Problem with wd my book 4tb external driv apple community.
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